爽银之家“价值金融创造者的硬核力量”业务技能大赛个人赛
英语、手语题目
English and Sign Language Questions in the Individual Event of “Outstanding Power of Value Finance Creators” Professional Skills Competition of Guiyang Bank
1.我想要代替我的父亲开办银行卡,需要准备哪些东西?
代理开户需要本人及代理人身份证原件,同时需要我行进行热线联系本人
Q: I’d like to apply for a band card on behalf of my father. What materials should I provide?
A: You need to provide the original copies of the applicant and the agent’s ID cards, and our bank needs to contact the applicant via hotline.
2.您好,请问代办的银行卡和正常办理的银行卡有什么区别吗?
您好,代理开户的银行卡,账户状态是待激活,可以入账,本人激活后,可以支取。
Q: What’s the difference between a bank card applied by an agent and that applied by an applicant?
A: The account status of a bank card applied by an agent is to be activated and ready for deposits, while that applied by an applicant can be used normally after it is activated.
3.我想转存5000元到另一张银行卡,存定期,有什么产品推荐吗?
我们有一年,两年,三年,五年期的,存的越久,利息越多,您可以根据您的需求进行选择。
Q: I’d like to transfer RMB 5,000 from one bank card to another for a certain fixed term. Could you make any recommendations?
A: We have fixed-term products for one year, two years, three years, and five years products. The longer the term is, the more interests you will obtain. You can select any from them based on your demands.
4.您好,我想取五千元现金,现在可以办理吗?
为了节约您的时间,推荐您使用自助设备进行办理。如果操作过程中出现问题,您只需示意,我会马上帮您解决。
Q: I’d like to withdraw RMB 5,000. May I do it now?
A: You can our self-service equipment to save your time. Please instruct me if you need help during operation, and I will be at your service immediately.
5.您好,我需要办理一年期的定期存款,年化利率是多少?
一年期的利率是2.02%
Q: I’d like to apply for a fixed-term deposit for one year. What’s the annualized interest rate?
A: The annualized interest rate is 2.02%.
6. 你好,我想跨行转账,我应该怎么做?
您需要填写电汇凭证,分别填写您和收款人的账号,户名,开户行,并写明金额就行了。这笔业务我们需要收取手续费。
Q: I’d like to apply for an interbank transfer. What should I do?
A: You need to fill in a T/T certificate, indicating your account number and the receiver’s account number, account name, bank of deposit, and the amount. You need to pay service charges for the transaction.
7.请问,跨行转账的手续费如何支付?
可以使用现金支付,也可以直接从卡扣取
Q: How to pay service charges for an interbank transfer?
A: You can use cash, or such charges are deducted from your bank card directly.
8.您好,我的身份证遗失了,办理支付结算还可以使用哪些个人身份有效证件?
您好,除身份证外,您还可以使用户口本,护照,港澳台通行证,港澳台居住证,外国公民居留证等符合国家法律行政法规的证件。
Q: I lost my ID card. What personal identity document should I provide for payments or settlements?
A: Besides your ID card, you may use your household register, passport, Exit-Entry Permit for Traveling to and from Hong Kong, Macao, and Taiwan, Foreigner Residence Permit, or any document specified in national laws and administrative regulations.
9.请问我需要替我的女儿办理业务,但是我们不在同一户口薄上,我该怎么办?
您可以提供令爱的出生证明或住所地的社区服务中心、居民委员会、村委会或民政部门出具的监护关系证明。
Q: I need to apply for some business on behalf of my daughter, but we are not registered in one household register. What should I do?
You may provide the birth certificate of your daughter or any guardian relationship certificate issued by local community service center, neighborhood committee, village committee, or civil affairs department.
10. 请问为未满16周岁的孩子办理医保卡金融功能激活时需要监护人来代理吗?
需要监护人办理,未满16周岁的客户为未成年人客户,办理社保卡金融功能激活需要监护人代为办理。
Q: Does a guardian need to activate the financial functions of the medical insurance card for his or her child under 16?
A: Yes, the guardian needs to activate the financial functions of the medical insurance card on behalf his or her child under 16 if the child is the user of the card.
11.您好,我已更换联系方式,但是没空去柜台,请问我可以委托他人到银行代办个人信息修改吗
您好,如果您需要修改个人姓名、身份证号码和电话号码,必须是本人持有效身份证明至柜面办理,不得由他人代为办理。
Q: I have changed my contact information, but I haven’t gone to the bank counter to register such information. May I authorize anyone to modify my personal information at the bank?
A: You must provide your valid identification to our bank if you need to modify your name, ID card number or phone number. It’s not allowed to authorize anyone else to transact such business.